Measuring the success of quality assurance (QA) and software testing can be a complex task that requires going beyond surface metrics. It’s a nuanced process that needs an in-depth understanding…
For Hornet and the 20 million men using the Hornet app to date and connect with like-minded individuals, a quality user experience is a matter of success or failure. In…
Quick! Your app is on fire and all of your customers are leaving the building! Perhaps a little less dramatically, I’m about to detail 10 app mishaps that you definitely…
There are a lot of scary CX statistics floating around right now. Like how 78% of consumers have bailed during a transaction because of a poor service experience. Or how…
Testing is a team sport. From gathering requirements to prioritizing and planning to dividing and conquering coverage, there are a lot of different people involved from different departments whose work…
Hi everybody! I wanted to share my latest Kristel Answers video. This week’s question is: What Makes a Great QA Tester? Have a question for me? I want to hear…
Mitigating risk is a chief responsibility of every QA tester. How can we identify problem areas and prioritize testing? How can we discover risk early on in the sprint to…
In Meet a Tester, we feature QA experts from our community who share their love for quality and Testlio. Our third interview is with Iryna and Joseph from Ukraine. 1. How did you both…
In Meet a Tester, we feature QA experts from our community who share their love for quality and Testlio. Our second interview is with Jose from San Diego, California, USA. 1. How did…
I’ve been working on a new project — my video blog, Kristel Answers! I’m going to try and answer questions about testing, QA, entrepreneurship, and as often as I can….