10 App Mishaps That Create a Negative Experience for Customers

Quick! Your app is on fire and all of your customers are leaving the building! Perhaps a little less dramatically, I’m about to detail 10 app mishaps that you definitely…

5 Ways to Test for Consistency

There are a lot of scary CX statistics floating around right now. Like how 78% of consumers have bailed during a transaction because of a poor service experience. Or how…

Three ways QA can win over the boardroom

QA needs to fight for the customer experience in the boardroom. Connecting testing to overall growth is part art, part science. In our new QA Playbook, we show you how…

How Remote Testers Should Work Together

Testing is a team sport. From gathering requirements to prioritizing and planning to dividing and conquering coverage, there are a lot of different people involved from different departments whose work…

Why Manual Testing Matters

It’s easy to find articles discussing the importance of test automation and the death of manual testing. So easy, in fact, that it might discourage many great testers or futur…

Improving Quality with a Risk-Based Mobile Testing

Mitigating risk is a chief responsibility of every QA tester. How can we identify problem areas and prioritize testing? How can we discover risk early on in the sprint to…