The QA Challenge Facing 2023: A talent shortage

Layoffs, budget cuts, market shifts, outsourcing halts. Times are tight in engineering departments across the globe. While crowdsourcing can mitigate many of those issues, there’s a glaring QA challenge staring down the last two quarters of 2023: a talent shortage.

Solving the growing crowdsourced testing shortage at your org requires a blend of awareness, third-party help, and some creativity.

Understanding the Tech Middle Market Talent Shortage

Great testers are developed through years of practice, adept industry knowledge, and employer investment into education, not a frequent combination. Entry-level testers are undoubtedly easy to crowdsource, but finding qualified testers has been much more complicated for some organizations. This poses a significant QA challenge because, despite the market changes regarding talent, the needs and obligations of software development still have to be met. Many organizations have had to look for outside help, predominantly with freelance testers.

Crowdsourcing Smaller Agile Teams

Agile teams are smaller than an entire QA department and should significantly reduce the strain in finding quality talent. An additional benefit occurs with the cycling nature of agile teams: you can directly integrate them into the CI/CD cycle. 

Example: Here’s how Testlio recruits our testers.

The Hunt for Full-time Quality Engineers

The rising skill gap isn’t just regarding testers – it extends to all QA pros. Quality engineers may be the hardest to acquire: most are looking for full-time opportunities and have extensive experience. The higher the skill set, the longer it takes to find, hire, and onboard.

  • Specialized Skill Set: Quality engineering requires unique technical skills, industry knowledge, and expertise in quality assurance processes.
  • Increasing Demand: With the growing emphasis on product quality and customer satisfaction, the demand for quality engineers has increased across various industries. This high demand often outpaces the supply of qualified candidates.
  • Competitive Job Market: Quality engineering is a highly competitive field, and skilled professionals are sought after by companies looking to improve their product quality and reliability. 
  • Rapid Technological Advancements: Technological advancements, such as automation, artificial intelligence, and machine learning, are transforming the quality engineering landscape. Quality engineers need to stay updated with the latest tools and methodologies, making it essential to find candidates who are adaptable and willing to learn.

The combination of specialized skills, increasing demand, competition, technological advancements, lack of awareness, and educational gaps contribute to the QA challenge of sourcing talent. Organizations must adopt effective strategies, like outsourcing QA and QE talent through third-party organizations, creating internal strategies that boost education/training, and competitive compensation packages to attract and retain quality engineering talent.