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As layoffs hit tech, crowdsourced QA testing shows a way forward

The challenge of managing software testing capacity is a significant concern for software engineering leaders. Even when a company has the funds to hire in-house, constructing a software testing team during economic uncertainty can take time and effort. Moreover, locating skilled testing personnel, including QA and QE specialists, is a formidable task. 

When done well, a flexible crowdsourced QA testing model can allow you to scale your workforce up or down as needed, help you stay competitive, and adapt to changing market conditions.

Flexible QA staffing helps create consistent coverage 

Weather the storm. 

Maintaining a stable and consistent level of QA coverage can be challenging, especially in the face of layoffs or other workforce disruptions. Especially if your QA department/budget has been culled, product quality can start diminishing nearly immediately. Bugs begin to creep in with a more significant lag in fix time. QA leaders must strive to balance the need for consistent coverage with managing resources effectively and maintaining cost-effectiveness.

You’ll need to reinvigorate your software testing commitment, but building a software testing team during uncertain economic times, even with the budget to hire in-house, presents a challenge. The sourcing, hiring, and onboarding of full-time QA staff are expensive and time-consuming.

Image describing crowdsourced testing vs burstable teams.

Bring automation into crowdsourced QA testing

Utilizing AI as part of a flexible staffing model can help you achieve even greater efficiency, speed, and accuracy in your QA processes. 

  • Accelerate test runs. Initiate automated tests for mobile apps, mobile web, and web browsers.
  • Leverage your existing tech stack. Utilize established partnerships with test automation leaders to provide test result signals to human experts. 
  • Enhance device coverage. Deploy automated tests on racked devices across multiple operating systems through AWS Device Farm.
  • Analyze outcomes. Capture automated test results in detailed reports, screenshots, and videos to help you quickly take action on important issues.
  • Maximize results. Seamlessly push automated run results to human testing experts who can investigate, reproduce issues, and quickly offer actionable insights to product and engineering teams. 

Economics of crowdsourced testing

Flexible QA staffing models have become a crucial innovation for tech companies facing layoffs and budget constraints. This model can reinvigorate your software testing commitment between elastic staffing that can expand and contract as needed, streamlined costs, access to highly experienced QA teams, and peak efficiency.