High-Priority Bug Discovery and Efficiency Gains for Enterprise Expense Platform

Testlio helps improve product quality, surface critical issues faster, and reduce resolution time through a high-impact testing model focused on accuracy and efficiency.

The Challenge

A leading enterprise expense reporting system previously worked with a testing vendor that rewarded testers per bug. This incentive model led to a flood of low-quality, edge-case issues that distracted engineering teams and made it difficult to prioritize real customer problems.

The company needed a QA partner focused on issue impact rather than issue count. 

Solution

The travel and expense platform partnered with Testlio for exploratory, functional, and usability testing across its core workflows. Our expert testers are rewarded for finding meaningful, high-impact bugs, and every result is reviewed by experienced test managers to ensure clarity, accuracy, and relevance.

Services included:

• A curated pool of testers experienced with enterprise finance tools

• Incentive structures aligned with quality over quantity

• Test manager oversight to validate findings

• Continuous support across key areas like approvals, expenses, and budgets

The approach helped the expense management software dramatically improve testing precision while reducing operational overhead.

Results

With Testlio, the expense management software discovered six times more P1 bugs and resolved three times more total issues. Resolution time was cut in half, and operational savings exceeded $300,000 annually. The Testlio partnership helped the team deliver a more stable, efficient platform for enterprise customers.

“Testlio is very proactive. Very thoughtful. Detail-oriented. It’s like having someone who really cares about the quality of the product and how to test it better. That is really rare to find in a vendor.”