6 types of testing that e-commerce apps need

The Covid-19 pandemic and its resulting social distancing measures have altered consumer behavior everywhere, including shopping habits. 

Six types of testing for e-commerce apps

1. Functional testing to maintain quality

Quality is essential for customer satisfaction and retention.

Imagine an e-commerce application that lets you add products into the shopping cart but doesn’t allow you to place the order or apply a valid promo code to your purchase. These are just a couple of examples of functionality ‘faux pas’ and why integrating functional testing into the engineering workflow is crucial. 

  • Login system
  • Search and filters
  • Search result page
  • Order details page
  • Shopping cart
  • Deals and promo codes
  • Order confirmation page
  • Order tracking 

2. Performance testing for better stability

Imagine it’s 3 a.m. Saturday morning and your CEO calls, texts, and Slacks you with bad news – “The site is down!” Not the best way to begin your weekend.

Types of performance testing include:

  • Load testing
  • Stress testing
  • Volume testing
  • Scalability testing 
  • Spike testing

3. Security testing for safer usage

Sophisticated in-app bots can imitate user behavior, harvest personal information, take over accounts, commit carding and gift card fraud, generate fake reviews, and much more. Therefore, including security testing as part of the app development and testing process is critical. 

Types of security testing include:

  • Penetration testing
  • Vulnerability testing
  • Security auditing
  • Vulnerability scanning
  • Ethical hacking
  • Security scanning
  • Risk assessment

4. Payments testing for seamless transactions

Capturing payments is essential for any e-commerce business model. From checkout to payment options, and everything else in between –  the whole purchasing experience must be smooth and frictionless. Besides having a robust payment gateway, retailers need to avoid pricing glitches, mistake fares, security breaches, and other revenue-sapping bugs. 

Types of testing to ensure a smooth payment experience include:

  • Functional testing
  • Integration testing
  • Performance testing
  • Security testing
  • Usability testing
  • Location testing
  • Compatibility testing
  • Localization testing

5. Localization testing to ensure global usability

An e-commerce platform cannot achieve global penetration without perfecting its product for a worldwide consumer base. But delivering a native app experience across different markets is not without some challenges. 

To learn how this works in practice, read how an eCommerce giant maintains a 4.9+ app store rating by conducting localization and payments testing throughout the world.

6. Compatibility testing for consistent app experiences

From mobile phones to tablets and desktop computers, consumers use the same application across various devices. Therefore a successful application will run smoothly across a broad range of widely used operating systems, network environments, and hardware combinations. 

Types of compatibility tests include:

  • Forward testing
  • Backward testing
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