Testlio helps one of the world’s best single-serve coffee brands improve subscription-based ordering and connected customer journeys through faster, higher-quality releases.
Customer Base
/ App Download Numbers
1M+ app downloads, serving a large base of North American households using IoT-enabled beverage appliances.
Industry
Commerce & Retail
Employees
25k+
The Challenge
A global consumer brand known for its smart coffee-brewing appliances launched a new mobile app to support its expanding line of connected devices. The app powers key user experiences such as remote brewing, personalized settings, and subscription-based ordering. As product lines expanded and new features were introduced, the internal engineering team faced tight resource constraints and mounting pressure to release quickly. Ensuring quality across multiple platforms and device environments became increasingly difficult without a more scalable, strategic QA approach.
Solution
The company needed a QA partner that could operate as an extension of its team, offering both scalability and specialized knowledge. Testlio’s ability to quickly mobilize expert testers and execute consistent, in-depth testing made us the ideal choice to support mission-critical releases.
Testlio provided a flexible and comprehensive managed test automation solution that accelerated release velocity and scaled with their roadmap. The partnership included:
- Strategic alignment and oversight from day one, ensuring testing supported business goals
- A dedicated, on-demand QE team for ongoing development and maintenance
- Unified test result management across cloud and real-device runtimes
- Automation across critical user flows for mobile platforms (iOS and Android)
Testlio’s adaptable delivery model allowed the company to validate features faster and support continuous improvements across its smart device ecosystem.
Results
With Testlio, the company increased test coverage, sped up delivery cycles, and continuously tested new features at scale, helping the business deliver seamless app experiences to its growing subscriber base. Their customer base and customer satisfaction scores continued to grow over time:
- 10%+ growth in app downloads month over month
- 4.7 out of 5 stars on the Apple App Store based on 44,600 ratings
- 4.4 out of 5 starts on the Google Play Store based on 9,500 ratings
- 600+ automated flows across iOS and Android platforms, executed in both cloud and real distributed device networks.
- 0% error rate with its automated flows
