A multinational science and technology powerhouse operates at the intersection of Life Sciences, Healthcare, and Electronics. It provides tools and services for scientific research and biopharmaceutical production, develops specialty medicines for serious diseases, and supplies advanced materials for technologies like semiconductors and displays. The company also offers digital tools and apps that support research, lab efficiency, and data management across these sectors, serving a wide range of industry professionals and institutions.
The Challenge
As a global science and technology company, this organization needed to ensure its digital products worked seamlessly across a wide range of devices, languages, and regions. However, with limited internal device coverage, they found it difficult to catch bugs on less common device and OS combinations. With every new release, the team faced the risk of inconsistent user experiences in key markets.
To address this, they sought a crowdsourced testing partner that could provide a wide range of device and localization coverage. The goal: improve QA efficiency, increase app reliability, and better support their diverse user base.
Solution
To meet their growing QA needs, the company partnered with Testlio to implement a testing strategy that included real devices and localization testing for over five languages.
Real-Device Testing
In addition to sourcing dozens of hard-to-find devices, Testlio also tested the company’s proprietary hardware. For example, a digital injection tracking device was distributed to Testlio’s freelance testers for end-to-end validation. The crowd verified that the device connected to the app, synced data post-injection, and displayed correctly across both patient and physician portals. Acting as the final quality gate, Testlio’s testing ensured device interoperability, message exchange, and data flow across the ecosystem, catching critical issues early and delivering a seamless experience for users and healthcare providers.
Localization testing
When expanding into new markets, the company leaned on the Testlio crowd to conduct localization testing. They tested complex languages and regional variants like Arabic, Spanish (Argentina), French (Canada), and English (Canada). Native-speaking testers validated translation accuracy, context, and cultural relevance, helping the company spot and fix language-specific issues before launch.
“The localization team at Testlio has been incredibly responsive and sharp. Their attention to detail has played a big role in helping us launch in new markets with confidence!”
Results
$90,000+
in device cost savings
12+
real-device tests per release
With robust device coverage across iOS, Android, and web platforms, the company now runs dozens of real-device tests per release. They have saved an estimated $90,000+ in hardware costs and accelerated time-to-test by 12+ weeks ensuring that their broad and diverse coverage reflected real-world usage.
“We treat Testlio as a true extension of our engineering team. We trust Testlio and see theme as accountable team members, not just a vendor. Their validation is what we rely on to confidently confirm with our suppliers.”
