Software QA Training Specialist (LATAM)

About the job

We are hiring a Software Quality Assurance Training Specialist responsible for designing and delivering impactful training programs for new joiners and existing members of our Delivery teams, including freelancers. The key focus is equipping our software testing management roles and freelance testers with the needed knowledge and skills to succeed in providing exceptional testing services to our clients.  Furthermore, the Delivery Training Specialist also contributes to a wider set of core delivery skills learning and training opportunities delivery to other stakeholders in the company. 

We are looking for someone with hands-on experience in software testing and training. The ideal candidate has strong communication skills and a proven track record of being structured and delivering exceptional outcomes. This is an excellent opportunity for someone who values high-quality standardized processes and enjoys educating people to thrive in their roles. 

Why you will love this job?

• A unique opportunity to have a wide-scale impact by leading the strategic build-out of Testlio’s Delivery Training and Learning programs

• Your work will directly add value to our delivery processes and enablement, hence also to our world-class customers

Why you will love being a part of Testlio?

• A true sense of belonging: the TestLion Pride is a global community of like-minded people who live Testlio’s six values every day. We’re deliberate about building our community with virtual events and activities that keep us connected across the globe.
  
• Growth through learning: knowledge exchange and learning are central to working at Testlio. You’ll find that motivated, experienced TestLions with diverse backgrounds can always introduce you to new perspectives. With unlimited Udemy access and custom-made courses, you've got the perfect environment for both personal and professional development.
  
• Enable human possibilities: your work at Testlio has a larger purpose. As a TestLion you will not only help our customers create well-built digital experiences for their users, but also create opportunities for Testlio's freelance network, and support social impact programs like Ignite.
  
• Freedom to roam: Testlio is a global company that embraces flexibility within Latin America. You'll have room to work wherever within your region's main time zones. We also want to make sure you can take time off from work to rest. We honor national holidays in your home nation, and provide a generous number of days off, including personal wellness days.

What would your day look like?

• Design, develop and deliver core delivery skills training and learning programs, with coordinator roles being the primary audience
• Facilitate live training sessions as part of new-joiner onboarding and also for continuous knowledge and skills improvement in the existing team
• Support the adoption of new Platform features and Delivery process improvements through ongoing training
• Partner closely with internal stakeholders to identify function and role-based training and learning needs and opportunities
• Assess and analyze Delivery training and learning needs to improve individual performance and ensure organizational productivity
• Effectively communicate with team members and all stakeholders to ensure training and learning objectives, timelines, and goals are being met
• Track training progress and support successful completion
• Design and apply evaluation tools to measure learning effectiveness
• Promote continuous learning and improvement

What you need to succeed?

Technical Skills

• Hands-on experience in software testing design, management, and execution
• Understanding of adult learning principles and curriculum design
• Experience in training design, implementation and delivery, and mentoring
• Curiosity and willingness to expand one’s technical acumen to deliver training across the whole Testlio solution offering
• Passionate about high-quality standardized approaches and continuous improvement

Human Skills

• Proactive self-starter with the ability to solve problems and execute independently
• Excellent English written and verbal skills, including confidence in public speaking, live facilitation and presentation
• Fluency in cross-team collaboration and relationship building
• Thrive in a dynamic, fast-paced environment

Diversity and Inclusion

Testlio is a female-founded, equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for people of all backgrounds and cultures.