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5 CX trends in media and entertainment

Almost hilariously, an article from 2007 states that 57% of surveyed media and entertainment executives reported that the biggest threat to media and entertainment was consumer desire to create theirread mor…

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How Testers Can Help Deliver Great Customer Experience

I started my career in software testing back in 2010 when I was in my second year in college. Back then I really didn’t understand the depth of my jobread mor…