Testlio Artificial Intelligence
Acceptable Use Policy

Purpose

The purpose of this Artificial Intelligence Acceptable Use Policy (“Policy”) is to highlight the issues raised by the use of generative artificial intelligence (“AI”) and establish guidelines and recommended practices for the responsible use of AI systems within Testlio. This Policy seeks to help employees, contractors and freelancers (“TestLions”) understand the guidelines for a responsible use, and protect Testlio’s (and its clients) confidential or sensitive information, trade secrets, intellectual property, workplace culture, commitment to diversity, and brand; while addressing potential biases, ensuring alignment with the organization’s mission, values, and objectives, and guaranteeing accuracy and appropriateness of AI-generated outputs. 

The Policy aims to promote the efficient and ethical use of AI tools, while minimizing the risk of intentional or unintentional misuse that may result in harm to individuals, our company, or our mission. 

Scope

This Policy applies to the use of any third-party or publicly available AI tools, including Microsoft Azure, ChatGPT, Google Palm & Bard, DALL-E, Midjourney, Amazon Bedrock & Titan, and any other similar applications/ services / APIs that mimic human intelligence to generate answers, work product, or perform certain tasks.  

Guidelines

DO:

• Understand that AI tools may be useful but are not a substitute for human judgment and creativity. 
• Understand that many AI tools are prone to hallucinations, false answers or information, or information that is stale, and therefore responses must always be carefully verified.
  • Exercise due diligence and critical thinking on AI outputs.
  • Verify the accuracy of AI-generated outputs by cross-checking with reliable sources, human judgment, or other relevant methods.
  • Establish a system of checks and balances involving multiple reviewers to minimize the risk of errors or inappropriate content.
  • Verify that any response from an AI tool that you intend to rely on or use is accurate, appropriate, not biased, not a violation of any other individual or entity’s intellectual property or privacy, and consistent with other Testlio policies and applicable laws and regulations. 
• Treat every bit of information you provide to an AI tool as if it will go viral on the Internet, attributed to you or Testlio, regardless of the settings you have selected within the tool (or the assurances made by its creators). 
• Ensure all AI tools are used in a manner consistent with the mission, values, and objectives of Testlio by regularly consulting with supervisors, colleagues, and relevant stakeholders to align AI-generated outputs with Testlio’s goals.

DO NOT:

• Do not use AI tools to make or help you make employment decisions about applicants or employees, including recruitment, hiring, retention, promotions, transfers, performance monitoring, discipline, or terminations. 
• Do not upload or input any confidential, proprietary, or sensitive Testlio or Testlio client information into any AI tool. Examples include passwords and other credentials, personnel material, information from documents marked Confidential, Sensitive, or Proprietary, or any other nonpublic Testlio or client information that might be of use to competitors or harmful to Testlio if disclosed (e.g. Testlio’s source code). This may breach your or Testlio’s obligations to keep certain information confidential and secure, risks widespread disclosure, and may cause Testlio’s rights to that information to be challenged. 
• Do not upload or input any personal information (names, addresses, likenesses, etc.) about any person into any AI tool. 
• Do not represent work generated by an AI tool as being your own original work. 
• Do not use it to create anything Testlio would want to own.
• Do not take meeting notes at a highly confidential business strategy meeting.
• Do not integrate any AI tool with internal Testlio software without first receiving specific written permission from your supervisor and the CTO. 
• Do not use AI tools other than those on the approved list from Platform Team. Malicious chatbots can be designed to steal or convince you to divulge information. 

Training and Awareness

All TestLions that use AI must undergo appropriate training to ensure the responsible and ethical use of these tools. This includes:

• Familiarizing with this Policy and any other relevant policies, guidelines, and best practices.
• Participating in regular training sessions and workshops to stay updated on AI-related developments, risks, and mitigation strategies.

Unintentional Misuse

Unintentional misuse of AI refers to situations where TestLions, without malicious intent, use AI tools in ways that lead to negative consequences or harm. This can occur due to a lack of understanding, insufficient training, or an oversight in the use of AI technology. Some examples of unintentional misuse include:

1. Privacy violations: TestLions might unintentionally expose sensitive or personal information through AI systems, either by providing the AI with restricted data or by failing to anonymize or encrypt the data properly before use. This could lead to breaches of privacy regulations and harm to individuals whose data is exposed.
2. Inaccurate or misleading information: TestLions may unknowingly rely on AI-generated outputs that are incorrect, outdated, or misleading, which could lead to poor decision-making, financial losses, or reputational damage for Testlio.
3. Over Reliance on AI: TestLions may unintentionally rely too heavily on AI, neglecting to apply their own judgment, expertise, or common sense. This could lead to the adoption of suboptimal solutions, overlooking valuable human insights, or exacerbating existing issues.

Reporting Misuse

TestLions are encouraged to report any suspected misuse of AI, whether intentional or unintentional, to their supervisor or other appropriate person(s). Reports can be made anonymously and will be handled confidentially. Please read and follow the Whistleblower Policy to report any misuse.

Enforcement

Violating this Policy may result in disciplinary action, including termination of your relationship with Testlio. If you are concerned that someone has violated this Policy, report this behavior to your supervisor or any member of the Human Resources team or by following our Whistleblower Policy. 

Review and Updates

This Policy will be reviewed annually, or as needed based on changes in technology, regulation, or organizational needs. Updates will be communicated to TestLions.